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About Shadow Funeral Groceries

A grocery benefit built for the days right after a loss.

How the Cover Works

Shadow Funeral Groceries is a grocery benefit plan. Members pay a monthly premium, and when a registered member on the plan passes away, the household receives a full grocery package — vegetables, staple groceries, and cleaning supplies, with meat included on the Premium plan.

Cover extends to the main member plus up to 13 dependants, for a total of 14 people on a single plan. A 6-month waiting period applies from the date of registration, and a once-off joining fee of R200 applies to all plans.

The grocery package is delivered as part of the service, so the family does not need to arrange or fund the shopping themselves during an already difficult time.

Family embracing in a moment of comfort and support

Company Overview

Shadow Funeral Groceries is a South African membership-based company established to provide grocery and financial support to families during one of life's most difficult moments — the passing of a loved one.

We recognise that funeral expenses can place enormous financial pressure on families. Our affordable membership model helps ease this burden by providing meaningful support when members need it most.

Our purpose is to restore dignity, reduce financial stress, and stand beside every member with compassion, professionalism, and integrity.

Our Vision, Mission & Core Values

"To become South Africa's most trusted funeral grocery support company, providing affordable, reliable, and compassionate services that strengthen families and communities."

Our Mission

  • Provide affordable funeral grocery membership.
  • Deliver dependable funeral support.
  • Serve every member with dignity and respect.
  • Promote financial preparedness.
  • Build lasting relationships based on trust and transparency.

Our Core Values

Compassion

We care for every family during their time of need.

Integrity

We conduct our business honestly and ethically.

Respect

Every member is treated fairly and with dignity.

Excellence

We strive for outstanding service in everything we do.

Accountability

We honour our commitments and remain transparent.

Community

We believe stronger communities are built by supporting one another.

How the Membership Works

  1. 1

    Complete the membership application.

  2. 2

    Pay the registration fee.

  3. 3

    Continue paying monthly contributions.

  4. 4

    Keep your membership active.

  5. 5

    Submit the required documents when claiming.

  6. 6

    Approved claims are processed according to the applicable membership benefits.

Our Promise

We promise every member:

  • Professional service
  • Honest communication
  • Fair treatment
  • Reliable support
  • Compassion during difficult times
  • Respect for every family we serve